Become a Hotel Location Partner

98%

of front desk and concierge staff value having printed visitor information for their guests.

95%

of hotels surveyed provide visitor information for their guests using a brochure display.

86%

of Hospitality Professionals said guests “always” or “often” utilize visitor information brochures.

94%

of Hospitality Professionals said providing visitor information to guests was “extremely important” or “very important.”

83%

of respondents overwhelming support the availability of print media.

Center for Marketing Technology, Bentley University (featured on Visitor International)

Let us help you provide top-notch
service to your guests so that they
can make the most of their stay.

No cost to you.

It doesn’t cost you anything to be a Hotel Location Partner.

CTM will provide you and your guests with a free professional service that offers an enhanced visitor experience to your guests.

We will regularly deliver local content to your location, providing your guests with information regarding local fun things to do, places to eat and events & festivals in the area.

Our service supports the concierge and other hotel staff so that they can more quickly and easily share fun, exciting activities and experiences with their guests.

Service you can trust.

Trusted by over 19,000 location partners in the US & Canada.

We have three decades of experience supporting service personnel in your industry.

We’ve partnered with hotels, attractions, conference centers, visitor centers, colleges, universities, transportation hubs and sport shops to ensure that visitors have the information they need to make decisions, right when they need it.

We’re a proud member of over 100 convention and visitors bureaus to promote visitor attractions including restaurants, museums, theatre, activities and events.

Let’s work together!

Your guests will thank you.

By becoming a CTM Hotel Location Partner, you will have the opportunity to showcase the greatest local expereinces & tourism attractions in your local marketplace.

Each CTM Information Display is customized to reflect a location partner’s decor and is held to the highest standards of craftsmanship. CTM Displays are available in a variety of materials, dimensions & formats.

Our Visitor Information Specialists take great pride in their work. Uniformed and using a customized, clearly marked service vehicle, our associates utilize sophisticated routing software and conduct regular frequency analyses to optimize servie and ensure each location receives the attention it deserves.

Contact us to learn more about becoming a CTM Hotel Location partner.

"ExploreBoard has been a part of our lobby for many months and is a convenient device for our guests as they are able to familiarize themselves with surrounding points of interest. We eagerly anticipate the future of ExploreBoard and the elevated level of service it allows us to provide our guests"

Sherine Robinson - Chef Concierge Regional Vice-Director,
Ontario Intercontinental Toronto

"CTM has been very helpful with their service. We really appreciate having a team that can easily keep our brochure rack updated with the most current activities in our city, which helps keep our guests happy and it is stress free for us!"

Oscar Rodríguez,
Guest Experience Manager
Radisson

"I just want to share how pleased we are with the service and information that is provided to us by CTM Media Group. The information is well used and so very much appreciated by our guests. I would recommend CTM to any hospitality organization that would like to enhance their customer experience."

Gary Myers
Director of Guest Services & Security
Chelsea Hotel Toronto

"I want to commend the professional services of CTM Media Group. Our VIS is always very efficient and patient when he stops by to stock up the brochure rack. As a concierge, I assist our guests with all kinds of information and CTM’s services enabling our guests to get a better idea on what to do and see while they are here."

Mary R Mastrobuoni, Concierge
Sheraton Downtown Philadelphia Hotel

Find out how to get in front

of 4 out of 5 visitors

800.888.2974